Access the Audit Log

The new Audit Log feature is a register of every action or event that has taken place in your portal. Within the audit log, you can easily monitor and filter activity related to users, accounts, groups, modules and more. This includes the ability to:

  • View when a user logged in
  • View when a user completed a module
  • View when a group was added or the group name changed
  • View when a new asset was uploaded

In this article, we will explain:

  • How to access the audit log
  • How to filter by event type
  • How to filter by user
  • How to filter by date
  • How to clear filters
  • How to export and download a CSV file

ACCESS THE AUDIT LOG

To access the Audit Log page, click the drop-down menu on the left and select the Portal Administration link (Fig. 1). 

Figure 1. The Portal Administration link

From the Portal Administration page, select the Audit Log card (Fig. 2).

Figure 2. The Audit Log card

FILTER BY EVENT TYPE

To filter by event type, select the preferred event from the Event Type drop-down menu (Fig. 3). Event types include:
  • LMS
  • DAM
  • Portal
  • User
  • Account
  • Group
  • Banner
  • News

Figure 3. The Event Type drop-down menu

FILTER BY USER

To filter by user, select the user from the Acting User drop-down menu (Fig. 4) or enter the user's name in the Acting User field (Fig. 4).

Figure 4. The Active User drop-down menu/field

FILTER BY DATE

To filter by date, enter your preferred dates in the Start Date and End Date fields (Fig. 5). Events within that date range will be displayed. 

Figure 5. The Start Date and End Date fields

CLEAR FILTERS

To clear all filters, select the Clear Filters button (Fig. 6)

Figure 6. The Clear Filters button

EXPORT AND DOWNLOAD A CSV FILE

To export and download a CSV file of your audit log, click the Export to CSV button (Fig. 7). Once the export is complete, click the Download File button (Fig. 8).

Figure 7. The Export to CSV button

Figure 8. The Download File button
The audit log is available with all plans. 30 days of log retention is available with the Startup Plan. One year log retention is available with the Professional plan and the Enterprise plan. Contact us for pricing if you need to retain data for a longer duration.