Access the Audit Log
The new Audit Log feature is a register of every action or event that has taken place in your Portal. Within the audit log, you can easily monitor and filter activity related to Users, Accounts, Groups, Modules and more. This includes the ability to:
- View when a user logged in
- View when a user completed a module
- View when a Group was added or the Group name changed
- View a new asset was uploaded
In this article, we will explain:
- How to access the audit log.
- How to filter by event type.
- How to filter by user.
- How to filter by date.
- How to clear filters.
- How to export and download a CSV file.
ACCESS THE AUDIT LOG
To access the audit log, click the drop-down menu on the left and select Portal Administration (Fig. 1).
Figure 1. Access Portal Administration by clicking on the drop-down menu on the left.
From the Portal Administration page, select the Audit Log box (Fig. 2).
Figure 2. The Audit Log box.
To filter by event type, select the preferred event from the Event Type drop-down menu (Fig. 3). Event types include:
Figure 3. The Event Type drop-down menu.
FILTER BY USER
To filter by user, select the user from the
Acting User dropdown (Fig. 4) menu or enter the user's name in the
Acting User field (Fig. 4).
Figure 4. The Acting User dropdown menu/field.
FILTER BY DATE
To filter by date, enter your preferred dates in the
Start Date and
End Date fields (Fig. 5). Events within that date range will be displayed.
Figure 5. The Start Date and End Date fields.
To clear all filters, select the Clear Filters button (Fig. 6)
Figure 6. The Clear Filters button.
EXPORT AND DOWNLOAD A CSV FILE
To export and download a CSV file of your audit log, click the
Export to CSV button (Fig. 7). Once the export is complete, click the the
Download File button (Fig. 8).
Figure 7. The Export to CSV button.
Figure 8. The Download File button.
The audit log is available with all plans. 30 days of log retention is available with the Startup Plan. One year log retention is available with the Professional plan and the Enterprise plan. Contact us for pricing if you need to retain data for a longer duration.