Enable Logout Inactive Users
Enhance your portal's security by enabling the Logout Inactive Users feature. When enabled, users will be logged out after a certain duration of inactivity set by the admin.
In this article, we will explain:
- How to access your portal's User Security settings.
- How to enable Logout Inactive Users.
- How to set a custom time limit for inactivity.
ACCESS USER SECURITY SETTINGS
To access the User Security settings page, click the drop-down menu on the left and select Portal Administration (Fig. 1).
Click the Portal Settings box (Fig. 2).
Select the User Security tab (Fig. 3)
ENABLE LOGOUT INACTIVE USERS
From the User Security page, select the Enable Logout Inactive Users checkbox (Fig. 4). When enabled, users will be logged out after being inactive (no mouse, touch or keyboard activity) for the set amount of time. A warning will be shown 90 seconds prior to logging the user out.
In the Logout Inactive Users After (in minutes) box (Fig. 4), enter the preferred number of minutes.