Metric Reports

Konvert™ has a robust Metric Reports page built right in the portal. As an administrator, you can easily view and export data on portal activity, Learning Management System (LMS) activity and activity in your Digital Asset Management (DAM) platform. 

In this article, we will explain:

  • How to access the Metric Reports page
  • Portal Overview Metrics
  • LMS Overview Metrics
  • LMS Module Metrics
  • LMS Users Metrics
  • LMS Account Metrics
  • DAM Metrics

ACCESS THE METRIC REPORTS PAGE

Metrics can be accessed through the Metric Reports page. To access the Metric Reports page, click the drop-down menu in the top-left corner of the page and select the Portal Administration link (Fig. 1). 

Figure 1. The Portal Administration link
From the Portal Administration page, select the Metric Reports card (Fig. 2).

Figure 2. The Metric Reports card


PORTAL OVERVIEW METRICS

The portal Overview section (Fig. 3) allows you to view and download activity in your portal. In this section, you will find data for:

  • Unique Sessions (monthly or daily)
  • Sessions (in the past 30 days) 
  • Time in Portal (monthly or daily)
  • Page Views (monthly or daily)

Click on the menu (Fig. 4) in the top-right corner of any chart to download the  Chart Image (.png) or Chart CSV file.

Figure 3. Portal Overview metrics

Figure 4. The chart download menu after clicking

In the  Metric Reports navigation bar above the data tables, you can click LMS or DAM to view the data for your Learning Management System (LMS) or Digital Asset Management (DAM) platform. The LMS section allows you to view and download LMS overview data and data on modules, users and accounts. The DAM section allows you to view and download DAM overview data (data on assets accessed, top assets and top categories) and metrics by Asset and by Category. 


LMS OVERIVEW METRICS

In the LMS  Overview section (Fig. 5), you can find data tables for:

  • Time Spent Learning (monthly or daily)
  • Modules Completed
  • LMS Assets Viewed/Downloaded

Click on the menu (Fig. 4) in the top-right corner of any chart to download the  Chart Image (.png) or Chart CSV file.

Figure 5. LMS Overview metrics

LMS MODULES METRICS

In the LMS Modules section (Fig. 6), view data for each individual module and its components by selecting the preferred module from the list on the right side of the page. Click on each module to find data on:

  • Module Completions
  • Average Proficiency %
  • Average Completion %
  • Module Courses Proficiency and Completion

Click the  View Users button in the top-right corner of the page to view the Module Users page. The Module Users page provides administrators with a view of all of the users that are assigned to a module and allows them to apply bulk actions to a grouping of users. For more information on the Module Users page, visit the Module Users article. 

Figure 6. LMS Modules metrics


Course Metrics: In the module menu on the left side of the page, click the drop-down arrow to the right of the module title to view a list of courses in the module. Click the preferred course to view course metrics. 

Chapter Metrics: In the course menu on the left side of the page, click the drop-down arrow to the right of the course title to view a list of chapters in the course. Click the preferred chapter to view chapter metrics. 

Activity Metrics: In the chapter menu on the left side of the page, click the drop-down arrow to the right of the chapter title to view activity metrics. 

Click on the menu (Fig. 4) in the top-right corner of any chart to download the  Chart Image (.png) or Chart CSV file.


LMS USERS METRICS

In the LMS Users section, view the proficiency and progress for individual users. Click the drop-down arrows to the left of their name to view the proficiency and progress for each module, course and chapter. 

Use the search bar to type in a name and search for an individual user. Make sure to clear the search bar after finding the user you are looking for. Use the box next to the search bar to filter by account. 


LMS ACCOUNTS METRICS

In the LMS Accounts section, view progress and proficiency for each account. Click the drop-down arrows to the left of each account name to view data for the assigned modules. Use the search bar to search for specific accounts by typing in the account name. 


DAM METRICS

In the DAM section, you can view an Overview of the metrics, or you can view, filter and sort the metrics By Asset or By Category by clicking its name (Fig. 7, top).

Figure 7. DAM Overview metrics

In the DAM Overview section, you can find data tables for:

  • Assets Accessed (All Accessed or Publicly Accessed)
  • Top Assets (past year)
  • Top Categories (past year)

Click on the menu (Fig. 4) in the top-right corner of any chart to download the Chart Image (.png) or Chart CSV file.

In the DAM By Asset section (Fig. 8) you can filter and view data by Asset Categories, Asset Types, Start Date, End Date, Group(s), Account and/or Users. Click the right side of the pop-up under each category name to make your selection.

Figure 8. DAM metrics By Asset

To reset the filters, click the Clear Filters button (Fig. 9)

Figure 9. Clear Filters button

To sort the list of results by File name, Views, Downloads or Combined, simply click the corresponding column header. To reverse the sort order, click the same column header again. 

Click on the menu (Fig. 4) in the top-right corner of the chart to download the Chart Image (.png) or Chart CSV file.

In the DAM By Category section (Fig. 10), you can filter and view data by Start Date, End Date, Group(s), Account and/or Users. Click the right side of the pop-up under each category name to make your selection.

Figure 10. DAM Metrics By Category

To reset the filters, click the Clear Filters button (Fig. 9)

To sort the list of results by Category, Views, Downloads or Combined, simply click the corresponding column header. To reverse the sort order, click the same column header again.

Click on the menu (Fig. 4) in the top-right corner of the chart to download the Chart Image (.png) or Chart CSV file.